About Us East Devon Saddlery are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at edsaddlery@clara.net.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment over the telephone, however it wont be long before we can take secure credit card transactions online. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Shipping and Handling will incur extra costs depending on the weight and value of the item.

Delivery Schedule We deliver your order right away if the item is in stock. Otherwise we will normally send your order to you within 5 business days of receiving the item. International orders may take longer but are generally guaranteed within 14 days.

Back Orders If your item is not in stock, we will order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security **Not currently Enabled - but will be very shortly!** All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on edsaddlery@clara.net, alternatively, you can call on 01404 45599 (International +44 <phone without first zero>) or write to us at Unit 2, Queen Street, Honiton, Devon EX14 1HB.

Privacy Policy East Devon Saddlery do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.